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PACKAGE 03 / BUILD

The agent prepares.
You approve.

For work that goes a little differently every time, like customer messages, performance commentary and content drafts. Before anything else, we write down what the agent does on its own, what it checks with you, and what it never touches.

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TASK HANDOFF MATRIX · CUSTOMER MESSAGE AGENT

TASKWHOAPPROVAL
Tagging messages by topic and urgencyAGENTNot needed
Replying to shipping and order questionsAGENTTeam, first 2 weeks
Drafting replies to product questionsAGENT DRAFTTeam approves
Complaints and negative reviewsAGENT DRAFTManager approves
Refund and discount decisionsHUMANAgent never touches
01 / ONE TASK Single Agent. For one task that calls for judgment.
from $3,000
3–4 weeks
— Task handoff matrix and permission list— 1–2 system connections— Trial run on real data in observation mode— User guide and team training— 30-day settling-in period, 2 revisions
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02 / MOST COMPREHENSIVE Agent Team. For teams carrying load across several kinds of work.
from $6,000
5–8 weeks
— A lead agent, 3 specialist agents and a reviewer— 3–6 system connections— Approval points and a budget cap— 2 training sessions— 60-day settling-in period, 3 revisions
Request a quote
03 / ONGOING Operations. So your agents work better every month.
from $500/mo
monthly · 3-month minimum
— Weekly review of run logs— Turning caught errors into rules— Updates for model and system changes— Monthly report: runs, errors, cost, hours— One new capability each quarter
Add Agent Operations

Starting prices, before tax. Model and platform fees are paid from your own accounts.

AGENT TEAM

Each agent has one job.
The final word is yours.

The lead agent splits up the work, specialist agents do it, and the reviewer agent checks it. Nothing goes to a customer until you approve it.

01Youset the goal
02Lead agentsplits the work, keeps the order
03Collector agentgathers messages and data
03Writer agentprepares drafts and commentary
03Report agentsummarizes the results
04Reviewer agentchecks brand and rules
05Your approvalsend, edit or reject

READY-MADE AGENT TEMPLATES

Four ready-made agents.
Adapted to your business.

01 Customer Message Agent Drafts replies to Shopify, Etsy and Instagram messages in your brand voice. DRAFT + APPROVAL
02 Performance Report Agent Builds a profit, MER and ROAS report from five sources and explains what changed. MONDAY 8:00 AM
03 Content Agent Drafts content calendars and captions that follow your brand kit. WEEKLY CALENDAR
04 Reviewer Agent Checks the other agents’ output before it is published. PRE-PUBLISH CHECK
Observation mode firstFor the first two weeks, the agent only produces drafts. Permissions open up step by step.
Every run is loggedYou can see what it did, why it did it, and what it cost.
Budget capModel spending has a monthly cap. If the cap is reached, the agent stops.
No passwords, no paymentsThe agent does not enter passwords, make payments or decide on refunds.

AGENT OR AUTOMATION

A separate answer
for each task.

The 4-minute AI Readiness Check shows which work suits an agent and which suits automation.

Start the check AI READINESS DISCOVERY

Frequently asked questions

Short answers.

01

What is the difference between AI automation and an AI agent?

Automation is for work whose steps are the same every time and whose rule can be written down; AI only steps in where a rule cannot decide. An agent is for work where every case is a little different and calls for judgment; you set the approval points. Most agents run on top of an automation.

02

How much does it cost to set up AI automation or an AI agent?

Starting prices before tax: AI Readiness Discovery $600 (credited to your build), process automation from $1,200, a single agent from $3,000. Ongoing support: agent operations from $500/month, automation care $200/month. After Discovery, pricing becomes a single fixed written quote.

03

Are model, WhatsApp and platform fees included?

No. Those fees are paid from your own accounts, directly to each provider. Because the accounts are in your name, you see the usage and the invoices.

04

How long does setup take?

A single process automation takes 1–2 weeks; a single agent takes 3–4 weeks. The path: free AI Readiness Check (about 4 minutes), AI Readiness Discovery (5 business days), flow design (2 days), build and testing (1–4 weeks), go-live (1 week).

05

Will an agent message my customers on its own?

Any step that touches customers, money or campaigns goes through your approval. In a customer message agent, for example, replies about returns and complaints go through you. The agent leaves anything it is unsure about to you and logs every step.

06

Who owns the accounts, the data and the system?

You do. Everything is built in your own accounts. You receive a handover document at delivery, and our access is closed when the work is done.

07

Do you guarantee results or savings?

No. Time and cost savings depend on your processes and your data. We report runs, errors and costs at delivery and in the monthly report, and we make decisions with you based on those numbers.